Are you confident that you know how your team is performing? For many people this may seem like a question that has a blindingly obvious answer. After all, many business owners pride themselves on knowing all of their team’s strengths and weaknesses. For some it may be based on relevant KPI’s. For many small business owners it can be more of a got feel based on observations around work ethic and attitude.
Define your company values.
It is essential to define how performance is being measured in your business. Whilst most people are aware of the importance of setting KPI’s , there is less awareness of the importance of alignment to your company’s values. Let’s take a look at how combining performance with alignment to company values gives you undisputable actionable insights in relation to managing team performance.
Defining your company values is a crucial first step. It sounds obvious but is often overlooked. It is especially relevant to clearly define what a high or low performance actually looks like in relation to the various roles within your business.
There are four key categories into which an employee’s performance can be placed.
- Low Performing Not Aligned To Company Values
- Low Performing & Aligned To Company Values
- High Performing Not Aligned To Company Values
- High Performing & Aligned To Company Values
If asking teams to self evaluate it is important to bear in mind that people tend to under score their own performance . This is due to a common fear of being asked to justify it.
Once you have evaluated how well your team is performing and their alignment with your company values, it is time to take action.
Low performers who are NOT aligned to your company’s values.
Turning performances like this around usually requires a lot of time and resources. Individuals in this category can be a negative influence within a team and can hold back progress. Hence, it is important to address this sooner rather than later.
Low performers who ARE aligned to your company’s values.
It is not all bad news in relation to low performers. Those that are well aligned to company values are a different proposition. A number of factors may cause this. The good news is that they can be easily addressed. Sometimes people in this category may have been over promoted or promoted without adequate training. Low performing well aligned staff are usually popular with both colleagues and customers. Some additional direction, feedback or training can be enough to improve their performance.
High performers who are NOT aligned to your company’s values.
People in this category often cause a dilemma. What do you do with a star performer that has maverick tendencies? Perhaps they don’t gel with the wider team? In this scenario one option is to coach somebody into alignment with your company’s values. Another option is to allow these people to work in a way that they are happy with. They might prefer to work alone separate to colleagues. It is important that as business owner you are happy with the outcome.
High performer who ARE aligned to your company’s values.
Finally, these are the people you must keep highly engaged and developing. They are the future leaders of your business. They will respond well to being reminded of their importance. Also, they will benefit from exposure to strategic planning discussions with senior management and director’s. In an increasingly competitive recruitment market these are the people who will attract interest from eager recruiters. You don’t want to lose great people like this from your team.
At ActionCOACH Ireland, we offer a range of employee engagement, business growth and leadership programmes. Leave your details in the below form if you would like to discuss how these programmes can ensure your team realises their full potential.
Team building is a term often associated with large corporate organisations only, but that should not be the case. Whether you are a small, medium or large business, the importance of building a great team cannot be underestimated for your long-term success. The quality of the work you do will never exceed the quality of the team behind it.
Team building exercises are one the key factors in creating a really great team, and they don’t have to be expensive! Team bonding brings people together by encouraging collaboration and teamwork. Simply taking employees out of the office helps groups break down barriers, eliminate distractions, connect with each other and have fun.
One of the most powerful reasons for team building is to get results. By introducing team bonding events that are fun and motivational, your team will learn important skills like communication, planning, problem-solving and conflict resolution. They will also learn to work better together as a united and loyal team with a common goal.
Heres how team building activities can help you achieve better results from your employees:
- Networking, socialising and getting to know each other better
Making friends in the workplace is one of the best ways to increase productivity in the office. Building friendships will increase the moral in the office and help resolve everyday workplace issues.
- Teamwork and increasing team performance
Team building activities are especially great when it comes to projects that involve teamwork. By completing team building activates together, employees get a much better understanding of each other’s strengths, weaknesses and interests. This understanding helps them to work better as a team.
Good, healthy competition has been proven to increase productivity. By channelling that increased productivity into a fun, inclusive team building activity, employees can bond in a way not possible by other means.
- Celebration and Team Spirit
After any sports teams wins a major championship they celebrate and have fun. This motivates them to want to win even more. This is similar to team bonding. After a day of fun and celebration employees are motivated to achieve more in reward for a fun day out.
- Collaboration and the fostering of innovation and creativity
People tend to have a larger imagination when they are around people they are comfortable with. Successful team building activities not only bring people closer together but also help to lead more successful creative workplace ideas.
- Communication and working better together
It will come as no surprise that communication and working better together is one of the key reasons for team building activity. Every employee wants a friendly work environment, where people are comfortable and happy to talk and work with anyone.
Successful team building activities will result in a more comfortable, successful workplace environment for any company large or small.
To learn more about team building, join us at our next workshop How to Create A High Performance Team, Friday 27th November. Click here for more information and to register you place today.
Most entrepreneurs have what we like to call the Superhero Syndrome. When it comes to their business they want things done now, they want them done right, and the only person in the company who does things this perfect way is the business owner themselves, the superhero! This leads to long hours being put in at the office with little reprieve from the stress of running your own business. Sound familiar?
It’s so easy to get caught up with the day to day running of the business and lose sight of where you want your business to be in a few year’s time.
Here are some tips to help you focus on growing your business rather than getting stuck in the day-to-day:
Perform an honest self-assessment
Sometimes it is a good idea to step back and take a bird’s eye view of your business. Looking at your business from a different perspective is not as easy as it might sound, but it is important to learn how to objectively analyse every aspect of your business. In the blog post last week, we discussed living above (taking responsibility for our actions) and living below the line (giving excuses and blaming someone else), which is also hugely relevant.
Work on your business, not in it
If you are a business owner who is involved in every sector of the business (sales, customer service, marketing, finance etc.) this is a lot to manage. When you are focused on these day to day operations of your business, you become reactive rather than proactive and this will hinder moving your business forward. Learn to commit time every week to growing as a business owner and taking actions that benefit your business. By dedicating this time your chances of long-term success will be vastly improved.
Hire smart, direct well
The “I can do it myself” attitude is helpful, even necessary when you first launch your business. But there comes a time when it no longer serves you well. Businesses that want to grow and move forward must employ a great team. Providing excellent training and direction to your team is essential. Improve your employees and they will improve your company.
As a business owner you also need to learn to delegate tasks to your employees. By setting SMART goals together – Specific, Measurable, Attainable, Realistic and Timely, your delegated tasks have a greater chance of being accomplished.
Creating systems in your business can help to simplify procedures and processes and eventually allow the business to run without you. Giving up control can be difficult but with systems in place this can make the process of handing responsibility over to a team member easier. If you want your business to grow, you must stop doing everything yourself and learn to trust your team.
Don’t be afraid of change – Do something different
Doing something different can be great way to jumpstart business growth when your feeling stuck. Here are some options to help you take action and make a positive change in your business:
- Get help from someone – a business coach or a business group. Anything that will help keep you accountable to your goals is a good idea.
- Write out a list of everything you do in your business and look at ways to simplify or automate some of those tasks. It might sound small but saving 5 minutes per day adds up to 100 minutes per month!
- Consider hiring someone to handle tasks that are not critical. This will free you up to spend more time working on the business.
As a business owner we should never be afraid to put aside what’s not working and double down our effort on what is. Successful businesses are able to adapt to change and look for opportunities to meet demand.
As a business owner it can be hard to maintain the perfect work life balance. We hope these few tips will help you to prioritise the time you spend on certain tasks and help you to move your business forward to the next level of success. And don’t forget to take off that superhero cloak and allow others to help you on your way to the top!
If you would like more advice on how to grow your business, join us at our Time Management Workshop this Friday 16th October, by clicking here, or complete our short expression of interest form for a call to discuss how business coaching can help move your business forward.